Outlook Insert Text FAQ - Standss Outlook Insert Text Support

InsertText > Frequently Asked Questions (FAQs)

If you do not find the answer to your questions on this page, you may find more information in our Documentation and Knowledge Base section.

The following are the main questions asked by InsertText users. Please e-mail us at support@standss.com if your question is not answered below.

Compatibility

Will InsertText work with Windows 7 machine?
What versions of Outlook does this software work with?

Installation and Registration

How can I get an executable copy of InsertText to install on my computer?
How can I register InsertText on my computer?
I get an error message saying “Registration Unsuccessful” while activating InsertText?
I get an error message “The unlock code has already been activated on another computer.” while activating InsertText?

License Enquiries

I have misplaced my unlock code. How can I retrieve my registration information?
How do I transfer my license from one computer to another?
I need to reformat my computer. Will my unlock code still work after reformatting.

General Questions

Can I use Microsoft Word as my email editor?
Does InsertText work with Outlook Express?

Compatibility

	Will InsertText work with Windows 7 machine?
	InsertText is fully compatible with Windows Vista. All versions of our software work with Microsoft Windows 95, 98, ME, 2000, XP, Vista or Windows 7.

	What versions of Outlook does this software work with?
	InsertText can be used with Microsoft® Outlook ® 2000, 2002/XP, 2003, 2007 or 2010.

Installation and Registration

	How can I get an executable copy of InsertText to install on my computer?
	Click on the link below to download InsertText: Download InsertText Now

	How can I register on my computer?
	Click on this link to get detailed instructions on how to register InsertText on your PC.

	I get an error message saying “Registration Unsuccessful” while activating InsertText?
	This error normally occurs if you are either: 1. Entering your unlock code or name incorrectly or 2. Have installed the wrong software. Click here for detailed instructions to solve this problem.

	I get an error message “The unlock code has already been activated on another computer.” while activating InsertText?
	Each license of InsertText can be used on one computer only. If you are installing the software on the same computer and this message appears, please contact our support team with details. If you wish to transfer your license from one computer to another (e.g. you have purchased a new computer), click here for instructions on transferring licenses between computers.

License Enquiries

	I have misplaced my unlock code. How can I retrieve my registration information?
	Click here and follow the instructions on the page to retrieve your unlock code.

	How do I transfer my license from one computer to another?
	To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second. To deactivate please follow the steps below: - From MS Outlook, select *Tools* menu - Standss - Choose InsertText - Click About InsertText - Click the Deactivate button to deactivate. You will now be able to install the software on another computer and activate it again.

	I need to reformat my computer. Will my unlock code still work after reformatting.
	Please deactivate your software first before formatting your computer. This will enable you to install and activate again after formatting. To deactivate please follow the steps below: - From MS Outlook, select the Tools menu - Standss - Choose InsertText - Click About InsertText - Click the Deactivate button to deactivate.

General Questions

	Can I use Microsoft Word as my email editor?
	InsertText supports Word as an e-mail editor in Outlook XP 2003 and in 2007

	Does InsertText work with Outlook Express?
	No. InsertText works with Microsoft® Outlook ® 2000, 2002/XP 2003 or 2007.

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