I think Outlook’s Junk Email Folder does a fantastic job of keeping spam out of my Inbox but … occasionally real emails end up there. Here’s a quick tip to reduce the number of emails that get incorrectly moved to the Junk Email folder.
Outlook has a Safe Sender’s list. Outlook knows that anyone who is on your Safe Sender’s list is authorised to send you email.
It makes sense (most of the time) that anyone you actually write to should automatically be put on your safe sender’s list.
The ability to do this is built into Outlook but is turned off by default. To turn it on …
Go to your Inbox.
Click Actions – Junk Email – Junk Email Options
Click the Safe Senders tab.
Tick the checkbox Automatically add people I e-mail to the Safe Senders List.