[Video] How to track opens and clicks on Outlook Email Merges

By standss · Comments ( 0 ) Thursday, October 13th, 2016

Thousands of Outlook users use EmailMerge for Outlook to send personalised emails to their customers. Now you can also know exactly who has opened or clicked on an email…and do follow-up merges to them.

EmailMerge is an Outlook addon that installs inside Outlook and lets you send news, marketing and sales emails to your customers using an easy step-by-step Wizard.

EXISTING USERS of EmailMerge: click here to trial the tracking at no cost.

The video above shows you exactly how easy it is to send and track your emails… but here’s a quick summary.

Tracking Emails

Use the Email Merge Wizard as normal. The last step of the Wizard has a tracking section as shown below.

Tracking Merged Emails

Tick the check box, give this merge a name and click Finish to create and send out your emails.

Viewing Tracking Data

You will be notified immediately if someone or a recipient opens or clicks on a link on your email.

notification

This notification is displayed at the bottom right hand corner of your screen but you can optionally get email notifications that tell you who has opened the email, where and using what device.

You can also view summaries and details of the tracking information on EmailCaddie.com, a website that we have created specially for tracking.

caddie 2

Doing Follow-Up Merges

EmailMerge doesn’t just tell you who has opened or clicked on an email. You can also use the information inside EmailMerge to do follow-up merges. For example:

You can send out additional information only to the people who clicked on a particular link or..

You can send out reminders to the people who have not opened your email.

The video above shows you just how easy this is to do.

If you’re any EXISTING USER of EmailMerge, you can trial the tracking at no cost.

If you’re new to EmailMerge, download a 30-day trial today and see why thousands of Outlook users around the world use it daily to communicate with their customers and members.

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How to Schedule Meetings in Different Time Zones (and see the time in both zones)

By standss · Comments ( 0 ) Tuesday, September 27th, 2016

Do you need to schedule appointments, calls etc with people in different time zones? Here’s how to make sure that you’re both there at the same time by getting Outlook to show you the time in both zones at the same time.
 
If you are using Outlook with Office 365 or Exchange Server:

Open up the New Appointment form (Go to your Calendar in Outlook and click New Appointment).
Click Invite Attendees.
Click Time Zones on the Ribbon.
Select the time zone of the other person from the drop-down.

appoint

Now on the Room Finder Task Pane that should be displayed in the right hand side, select a date and time. As you change the date at time, you will see that the date and time for the other person will change automatically.

If you want to create the appointment and send a meeting request to someone, enter their details in the To field and then click Send.

If you want to create an appointment without sending a meeting request, click Cancel Invitation on the Ribbon and then click Save and Close.

If you are NOT using Office 365 or Exchange Server:

You won’t be able to access the full functionality described above but you can achieve the same results with the following steps.

Open up the New Appointment form (Go to your Calendar in Outlook and click New Appointment).
Click Time Zones on the Ribbon (see image above).
Select the time zone of the other person from the drop-down.
Enter the date and time in the fields and click Save and Close. The meeting will now be created on your calendar with the time shifted to the appropriate time in your time zone.
Check your calendar to ensure that you did your calculations correctly and the meeting is at a time convenient to you..

If you want to send a meeting request to someone, open the appointment again (double-click), enter their details in the To field and then click Send.

I hope that you find this tip useful.

We have clients all over the world and I use this every day to ensure that all participants to our meetings arrive at the correct time, even when we are many miles and time zones apart.

FIX: Outlook 2010 Patch Problem (Opens in Safe Mode)

By standss · Comments ( 0 ) Monday, December 14th, 2015

If you are using Outlook 2010 and have suddenly found that it only opens in Safe Mode then your computer probably installed Microsoft’s latest patch. Here’s what you need to do to fix it.

The (faulty) December 2015 Patch (KB 3114409) which is causing the problem was actually released to stop a problem where Outlook 2010 was starting in Safe Mode for some users. Instead it did the opposite… it is FORCING Outlook 2010 into Safe Mode.

The faulty patch has been taken down from Microsoft’s website but if you are experiencing the problem, it means that the update has already been downloaded and installed on to your computer.

How to uninstall the update

  1. Go to the KB3114409 page on Microsoft’s website.
  2. DO NOT INSTALL THE UPDATE.
  3. Scroll down to the bottom of the page to the section titled More Information which has a subsection on How to uninstall this update.

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Categories : General, Outlook 2010 Comments ( 0 )

Catch Outlook email errors by PROOF LISTENING instead of reading

By standss · Comments ( 3 ) Tuesday, November 17th, 2015

It’s easy to send out emails with mistakes even after proof reading them. The reason is that we tend to skim while proof reading and we see the words we think we have written….  instead of the actual words there. The solution… get Outlook to read the emails back to you (preferably with your headphones on).

Here’s what you need to do:

Create a new email.

  • Right Click on a blank area of the Ribbon
  • Click Customize Quick Access Tool Bar
  • Choose Commands not in Ribbon in drop down
  •  Untitled 1
  • Scroll and select Speak (the list is in alphabetical order)
  • Click Add and then click OK

Outlook will add a new button to your Quick Access Tool Bar as shown below.

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How to use the button to get Outlook to read the email aloud to you

  •  Create a new email
  • Type some text
  • Select the text that you want read out to you.
  • Click the button that you added to the ribbon earlier.

Outlook will now read your email out to you.

My favourite error that this helped me catch… I had written “I look forward to jeering from you”… instead of “I look forward to hearing from you”… the j and h keys are right next to each other on the keyboard!

Hope this tip helps you avoid similar errors.

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Categories : General, Outlook Email Tips Comments ( 3 )

Windows 10 stops Outlook Emails from Sending (Solved) – Error 0x800ccc13

By standss · Comments ( 4 ) Monday, September 7th, 2015

Many users around the web have reported that Outlook 2013 stops sending emails after they upgraded their computers to Windows 10. The emails simply sit in the Outbox. The following steps can be used to solve the problem:

Description of Problem

After upgrading to Windows 10, Outlook 2013 can no longer send out emails. The email stay in your Outbox and the following error is displayed.

Error 0x800CCC13 Cannot connect to the network

(For some reason doing a test Send & Receive from the Outlook Account Settings screen still works!!… but most real emails will not go out).

Solution

It appears that (on some computers) the upgrade to Windows 10 corrupts a few settings files that are used by Outlook. You can use the following steps to fix the problem.

Quit Outlook.

In the Windows Search Bar, type CMD. You should now see Command Prompt displayed in the search results.

Right Click and click Run as Administrator. A command prompt (C:\<some_path>\> will be displayed.

Type SFC /scannow and press enter.

The scan will take some time to run but once it is done you should find that your emails start working again.

Did this work for you, let us know by leaving a comment below.

If you find this post useful, please subscribe to our newsletter to get weekly tips on making Outlook work for you and your business.

 

2015 NFL Football season schedules inside your Outlook Calendar

By standss · Comments ( 2 ) Monday, August 3rd, 2015

For all you NFL fans out there, it’s that time of the year again so gear-up with your favorite team’s jersey, hats, cheering gears etc and plan in advance with friends and families to enjoy the games at home or at the venues.

The pre-season kicks off on Thursday, August 13 till Thursday September 3. In the first game the New Orleans take on the Baltimore at the M&T Bank Stadium.

Week 1 of the NFL 2015 season kicks off on Thursday 10th of September with the Super Bowl champion Patriots hosting the Steelers… A Game not to be missed!!!

You can download the full NFL 2015 schedule or only your favourite team’s schedule and load it into Outlook so that you don’t miss out on any of your favourite team’s matches.

1. Click on the link below to download the full NFL schedules for ALL teams and save the .ics file to your desktop
Download the 2015 NFL Season Schedules (source: southendzone.com)

If you only want schedules of your favourite team, click on the appropriate link below:

Baltimore Ravens Download Schedule in Outlook
Buffalo Bills Download Schedule in Outlook
Cincinnati Bengals Download Schedule in Outlook
Cleveland Browns Download Schedule in Outlook
Denver Broncos Download Schedule in Outlook
Houston Texans Download Schedule in Outlook
Indianapolis Colts Download Schedule in Outlook
Jacksonville Jaguars Download Schedule in Outlook
Kansas City Chiefs Download Schedule in Outlook
Miami Dolphins Download Schedule in Outlook
New England Patriots Download Schedule in Outlook
New York Jets Download Schedule in Outlook
Oakland Raiders Download Schedule in Outlook
Pittsburgh Steelers Download Schedule in Outlook
San Diego Chargers Download Schedule in Outlook
Tennessee Titans Download Schedule in Outlook
Arizona Cardinals Download Schedule in Outlook
Atlanta Falcons Download Schedule in Outlook
Carolina Panthers Download Schedule in Outlook
Chicago Bears Download Schedule in Outlook
Dallas Cowboys Download Schedule in Outlook
Detroit Lions Download Schedule in Outlook
Green Bay Packers Download Schedule in Outlook
Minnesota Vikings Download Schedule in Outlook
New Orleans Saints Download Schedule in Outlook
New York Giants Download Schedule in Outlook
Philadelphia Eagles Download Schedule in Outlook
San Francisco 49ers Download Schedule in Outlook
Seattle Seahawks Download Schedule in Outlook
St. Louis Rams Download Schedule in Outlook
Tampa Bay Buccaneers Download Schedule in Outlook
Washington Redskins Download Schedule in Outlook

 

2. Import the downloaded file into your Outlook by following the steps below.

  • If you are using Microsoft Outlook 2013/2010, click File > Open&Export > Import/Export.
    For all other versions of Outlook, click File > Import & Export.

Import/Export Options

  • Select Import an iCalendar (ics) or vCalendar file (vcs) from the list and click Next

3. Use the screen that comes up to select the ics file that was downloaded in Step 1.
(You may get the following extra steps depending on the version of Outlook you are using)

Outlook Prompt

Click either Open as New or Import. (If you have your calendar synced to your Iphone, you can import it to your Defualt Calender as you can than view the schedules from your Iphone)

The times for all the games will now be in your Outlook.

Stock-up the chilled Beers, snacks and enjoy the games.

May the best team win.

Categories : General, Outlook Calendar Tip, Sports, Uncategorized Comments ( 2 )

Creating Tasks and Appointments from Emails

By standss · Comments ( 4 ) Friday, June 5th, 2015

We recently upgraded our TBYL! for Outlook users to QuickFile for Outlook. The response has been overwhelmingly positive but a few users asked… Where are the Quick-Task and Quick-Calendar buttons?

These buttons are used to create Tasks and Appointments from Emails (to use TBYL terminology, move emails from your collection system to Action System)

The Quick-Task and Quick-Calendar buttons are part of QuickFile Pro for Outlook as shown below (we are only showing icons and not words to save space on the Ribbon).

test

By default clicking on either button will create the Task or Calendar as appropriate and attach the email to the body. You can change this default behaviour if you want from the QuickFile Settings screen.

If you have any other questions regarding QuickFile, please let us know by sending an email to support@standss.com.

Categories : General, Outlook as a Business Tool Comments ( 4 )

Creating an Effective Email Signature

By standss · Comments ( 5 ) Tuesday, May 12th, 2015

A great email signature can help your business by building your image and credibility as well as making it easier for people to contact you. In this short post I look at what things a good signature block can do for you, what you want to put in, and what you should leave out.

The most important thing to remember… Your signature block needs to be as small as possible particularly since so many emails are only a few lines long… but it still has to achieve several objectives.

The objectives of a good signature block

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A good signature block should do most if not all of the following for you:

  1. Let people know who you are
  2. Let people know how they can contact you
  3. Show people who may not know you what you or your company does
  4. If possible, convince people who don’t know you that you are a credible person that they can safely work with
  5. If you use social media a lot, let them connect you via your preferred social media website.

What you should include:

  1. Your Name
  2. Your Title (Optional but very useful, particularly if you have an important or at least important sounding title)
  3. Your company name
  4. (Optional) Your company logo
  5. (Optional) Logo or text details of any awards or memberships that build your credibility. Keep this as short as possible. Don’t list too many things or it loses it’s impact.
  6. A tag line that makes it easy to understand what you and your company do (Optional only if your company name is immediately recognizable)
  7. Your Phone Number
  8. Your web site address

What you do not need to include

Personally I feel that it is a waste of space to include the following:

  1. Your email address (they already know that sine they received the email from you)
  2. You fax number (unless you are in an industry/country that still makes use of fax)
  3. Your postal or physical address (they can always ask for this if they need it)

 

What do you think?

I hope that you find this article useful.

Do you have your own tips for better email signatures? Please share your ideas with other readers by leaving a comment on this post.

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Categories : General, Office Tip, Outlook as a Business Tool Comments ( 5 )

Should you Forward or Redirect emails?

By standss · Comments ( 18 ) Monday, March 16th, 2015

What do you do when you get an email that you know can be better answered by someone else? Chances are you Forward the email. I recently found out about Redirects which are often more appropriate than Forwards. Here’s how to do a redirect and why it may be better than Forward.

When you forward an email to someone, and the person replies, the reply comes back to YOU and not the original sender, so then you’re stuck forwarding it again.

You can avoid being the messenger-in-between by doing a REDIRECT instead of a Forward.

To Redirect an Email in Outlook:

Open the email in its own Window (i.e. you can’t do this if you’re looking at the email in the Reading Pane)

Select the Message Tab and then click Actions (or More Move Actions depending in your version of Outlook).

Click Resend this Message.

The message You do not appear to be the original sender of this message. Are you sure you want to resend it? will be displayed. Click Yes.

Address the email to the person you want to send it to (and type any notes etc. that you want in the email).

Click Send.

What happens when the recipient receives the email and clicks Reply

When the recipient receives the email, it will show that it is from you but on behalf of the original sender.

Now when the he or she clicks Reply, the reply will go to the original sender instead of to you.

Some final thoughts:

If you still want to be included in the reply to the email then I recommend that you use Forward instead of Redirect but remember to CC the original sender of the email too.

However if you just want to pass on the email and then stay out of it, Redirect is the way to go.

Did you know about Redirects (I didn’t)? Do you think they are useful? Let us know by leaving a comment below.

 

 

 

Categories : General, Outlook Email Tips Comments ( 18 )

Q: Why CTRL-F is NOT Find in Outlook?(Ans: Bill Gates)

By standss · Comments ( 2 ) Tuesday, March 10th, 2015

Have you ever pressed CTRL-F to find something (in Outlook) to discover that it does not work! For some reason CTRL-F does a Forward instead of a Find. Here’s a bit of history as to why this (strange) decision was made and alternative keyboard shortcuts to do a Find in Outlook.

CTRL-F is probably the best and most widely used Keyboard shortcut. Whether you’re using Excel, Word, Internet Explorer, Adobe Reader, Chrome… the list goes on… CTRL-F brings up the Find dialog. Except in Outlook…

Why… Oh Why???
According to The Old New Thing the reason for this strange behaviour is Bill Gates.

blog post

What keyboard shortcuts can you use to Find in Outlook?

Unfortunately there is no way to change how Outlook handles CTRL-F. The two alternatives you can use are F4 or CTRL-SHIFT-F. By the way these shortcuts only seem to work when you have an actual email open (and not from a folder).

Thank you to reader Bruno for the following addition to this tip.

The easiest thing to do is press Ctrl+E, which brings you directly to the Search (= simple Find) function at the top of the Outlook window – and without needing to have an email open.

Hope you found the bit of history interesting. Feel free to rant by leaving a comment below.

Categories : General, Outlook Email Tips, Outlook Search Tips Comments ( 2 )

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