Prompt before sending email EXCEPT if within domain(Send Guard for Outlook Upgrade)

By standss · Comments ( 0 ) Wednesday, October 2nd, 2013

We’ve added a new feature to Send Guard for Outlook that was suggested by a corporate client with more than 500 Outlook users.

We are happy to announce the release of a new updated version of SendGuard for Outlook (version 1.1.5023). This update is free for all existing users and includes a number of “new” features as well as bug fixes.

What’s New?

One of the most liked feature of SendGuard is the “Send-Confirm” prompt. After you click Send, SendGuard automatically displays this prompt to ensure that you are ACTUALLY ready to send the email. This helps you avoid accidentally sending incomplete or inappropriate emails which you would later regret sending.

But… you might not want the confirmation prompt to appear for all emails for example emails that are sent within your organization (within the same domain). With the new version, you can easily add your company domain to the list and SendGuard will not display the prompt for all emails within that domain.

Here’s how to make this change in the Settings:

  • Open Outlook
  • On the ribbon, click the Standss Outlook Addins tab
  • In the SendGuard group, click on the SendGuard button > click Settings…
  • Click on the Send Confirm tab to display the screen as shown below

sendguard_send_confirm

  • Select the option for “Display messages for Everyone except following addresses/domains
  • Click the Add button, enter the domain name on the displayed screen for example standss.com or microsoft.com etc
  • Click OK and then OK again

Now for any email addresses within the listed domain, you will not get a Send Confirm prompt.

The full list of features/bug fixes in this update include:

  • New! New Send confirm prompt option: Display prompt for everyone except the following email address / domains
  • New! Apply Windows theme on all addin screens
  • Bug fix: On some machines with Outlook 2013, empty subject prompt message comes up in never ending loop.
  • Bug fix: If you do a Reply-All on an email whose sender is a Microsoft Exchange Email, an error prompt comes up.
  • Bug fix: On some machines, when you file original email using EmailTags for Outlook, an error message comes up in SendGuard.

You can download the latest version now from our website.

New to SendGuard: SendGuard is an Outlook addin that has a collection of extremely useful tools that ensure your outgoing emails are COMPLETE (with no missing information) and are being sent to the CORRECT (and only the correct) people.

SendGuard will automatically display a prompt when you:

  • Forget to attach a important file to an email
  • Clicked Reply when you meant Reply-All or vice-versa.
  • Forgot to write a subject.
  • Emailed someone using the wrong email address (for those of us with more than one email address).
  • Fired off an angry message that you later regretted.

Test Drive SendGuard for Outlook now by downloading the fully functional 30 day trial.

Let us know what you think about the new features in SendGuard by leaving a comment below.

Categories : Outlook Email Tips, SendGuard for Outlook Comments ( 0 )

Why you should avoid using BCC for emails?

By standss · Comments ( 0 ) Thursday, September 19th, 2013

Outlook users BCC emails for two main reasons… sending sales/marketing emails or sending someone a copy of the email without letting the other recipients know. We strongly recommend that you DON’T use the BCC field for either purpose. Why?

  1. Your sales/marketing emails will probably get caught in SPAM filters: Stuffing the TO/CC/BCC field with email addresses makes your email look like spam and it might be caught by the SPAM filters, which means your recipients might never receive your email about an important announcement/sale/event etc.
  2. Your sales/marketing email might not get read even if it gets past the spam filter (because it looks too much like a sales email to the recipient)
  3. If you used BCC to keep a recipient hidden from others, imagine what would happen if the hidden recipient did a reply-to-all! Suddenly the other recipients would be aware that you had been using BCC and depending on the nature of the email conversation, this may be viewed as dishonest or sneaky.

What to do instead of using the BCC field?

Send Personalized Individual emails (Marketing or Sales emails)

Your emails have a better chance of reaching the recipients inbox if it is personalized and addressed to that person.

You can either send the same email to the recipients one at a time (compose a new email and copy paste the content) which would be time consuming… or

You can use an easy mail merge tool like Email Merge for Outlook to send out personalized individual copies of the email to each recipient. Each recipient will get a personalized copy of the email which is addressed only to him/her.

Forward Emails (when you need to hide a recipient from the others)

If you need to send someone a copy of an email without others knowing about it, don’t BCC them on it. Instead send the email out to the “disclosed” list of recipients. Then forward a copy of the Sent email to the “hidden” recipient. Now if the hidden recipient reply’s to the email, the reply will only come to you.

Avoid accidental Reply-To-Alls yourself

If you or others in your organization are dealing with confidential information that you are BCCed on, you might want to also look at Send Guard for Outlook to avoid doing an accident Reply-to-all yourself!

Send Guard has special filters that check emails as you respond to them and as they are sent out.

A special prompt will warn you and ask for confirmation if you reply to an email on which you have been BCCed.

This can avoid the accidental disclosure to other recipients that we referred to earlier.

I hope you find this tip useful.

If you know of other email abuses or ways to avoid email abuses, share it with us by leaving a comment below

Related Posts:

How to create NON-SPAM emails that get opened and read

When to BCC Emails in Outlook

Updated Outlook Reply protection is much more than just a warning prompt (Outlook 2007, 2010 and now Outlook 2013)

By standss · Comments ( 0 ) Thursday, June 6th, 2013

We have updated the Reply Guard feature in Send Guard so it fully supports Outlook 2013.

What is Reply Guard and why do users need it even when newer versions of Outlook have built in warnings?

How many times have you accidently done a Reply-All (when you really meant to do reply) and disclosed confidential information to people who should not have received/seen it… or maybe you accidentally did a Reply instead of a Reply-all and missed some people?

Send Guard protects you from accidental Reply-Alls with much more than just a warning prompt.

Whenever you click Reply or Reply-to-All on an email with multiple recipients, the Reply Guard feature in the Outlook addin will display a list of all the original recipients so that you can visually see and change who your reply is going to.

outlook reply-to-all

If you’ve accidentally addressed the email to the wrong people, just untick them. If you’ve forgotten to include some people, just tick them.

Reply Guard virtually ELIMINATES any chance of you replying or replying-to-all to the wrong people!

Send Guard for Outlook works with Outlook 2007, 2010 (32 and 64 Bit) and Outlook 2013 (32 and 64 Bit).

The latest version of SendGuard (1.1.4898) now fully supports Outlook 2013’s new Inline Response feature.

You can download the latest version of Send Guard for Outlook from here.

This update is FREE for Existing users of SendGuard. Install it over your old version and your registration information will automatically be retrieved.

Haven’t tried Send Guard yet? Find out more about Send Guard for Outlook and download a fully functional trial today.

SendGuard version 1.1.4898 Released: Compatible with 64bit version of Outlook + Other Improvements

By standss · Comments ( 0 ) Wednesday, June 5th, 2013

Standss is pleased to announce the update release of the SendGuard version 1.1.4898.

This update is free for all existing registered users of version 1.0 or later.

Fixes and Features in this update include:

  • Compatible with 64bit version of Outlook
  • ReplyGuard feature now works with Inline Response in Outlook 2013
  • Plus other bug fixes

Download latest version of SendGuard outlook addon

New to SendGuard: SendGuard is an Outlook addin that has a collection of extremely useful tools that ensure your outgoing emails are COMPLETE (with no missing information) and are being sent to the CORRECT (and only the correct) people.

SendGuard will automatically display a prompt when you:

  • Forget to attach a important file to an email
  • Clicked Reply when you meant Reply-All or vice-versa.
  • Forgot to write a subject.
  • Emailed someone using the wrong email address (for those of us with more than one email address).
  • Fired off an angry message that you later regretted.

Test Drive SendGuard for Outlook now by downloading the fully functional 30 day trial.

Let us know what you think about SendGuard by leaving a comment below.

How to not Reply-All to Yourself

By standss · Comments ( 2 ) Tuesday, February 26th, 2013

Reader Question: Outlook includes my email address in the To field when I do a Reply-All. Clearly I do not want to email myself but Outlook lacks the intelligence to not add my email address to the email. Do you have a solution?

YES. This functionality is built into Send Guard for Outlook. You can turn it on from the settings screen using the following steps:

  • Open Outlook
  • In Outlook 2010/2013, click on the Standss Outlook Addins tab > click SendGuard > Settings In Outlook 2007/2003, click on the Tools menu > Standss > SendGuard > Settings

SendGuard will display the following screen:

Reply Guard settings

  • Click on the Reply Guard tab
  • Tick the checkbox for Automatically remove me when doing a Reply to All
  • Click OK

Now if you do Reply-to-All on any email, SendGuard will automatically remove your email address from the mailing list.

If you haven’t tried Send Guard for Outlook, you can download a fully functional trial of the Outlook addin.

SendGuard has a number of special filters that check outgoing emails to ensure that they are going to the correct people with all the required information. It’s built in tools include the Attachment Guard, Subject Guard, Reply (and Reply All) Guard, Account Guard, Bad Mood Guard and Send Confirm.

Why you should NOT use BCC for secret communications

By standss · Comments ( 5 ) Tuesday, February 19th, 2013

Have you ever BCCed someone on an email so that you can secretly keep them in the loop without the other recipients knowing? Here’s why it is a dangerous practice and what you should do instead.

What is BCC (for those who haven’t used it before)

When you send out an email you can add recipients email addresses to the To, CC or BCC fields. CC stands for carbon copy and is a term that comes from when we used typewriters and used carbon paper to make copies of letters to send to extra people.

BCC stands for Blind Carbon Copy.

Normally when you send an email, recipients can see who else received the email because they can see the To and CC fields. But they cannot see the BCC field which means that if you BCC someone on an email, the other people who received the same email will not know.

Why might you use BCC?

  • To send a copy of the email to yourself so that you get it in your Inbox as an action item.
  • To send a copy to your Gmail account etc. for archiving.
  • To secretly inform someone about an email conversation

What is the danger of using BCC?

If you used BCC to keep a recipient hidden from others, imagine what would happen if the hidden recipient did a reply-to-all!

Suddenly the other recipients would be aware that you had been using BCC and depending on the nature of the email conversation, this may be viewed as dishonest or sneaky.

What you can do instead of using BCC

Instead of using BCC, I recommend that you send the email out to the main recipients only using the To and CC fields. Then FORWARD the sent email to anyone else who you need to inform.

Now even if the secret recipient does a Reply-to-All, it only comes back to you.

How to avoid accidental Reply-to-Alls yourself

If you or others in your organization are dealing with confidential information that you are BCCed on, you might want to also look at Send Guard for Outlook. to avoid doing an accident Reply-to-all yourself!

Send Guard has special filters that check emails as you respond to them and as they are sent out.

A special prompt will warn you and ask for confirmation if you reply to an email on which you have been BCCed.

This can avoid the accidental disclosure to other recipients that we referred to earlier.

How do you ensure confidential information is not accidently disclosed?

Let us know by leaving a comment below.

Update: Send Guard for Outlook 1.0.136

By standss · Comments ( 0 ) Monday, January 14th, 2013

A minor update for Send Guard for Outlook has been released. You don’t need to update unless any of these issues affect you.

Installation on Outlook 2013: There was an error message when installing Send Guard with Outlook 2013. This error has been fixed.

Send Guard interaction with Email Tags and Email Notes: Send Guard displayed error messages for some users when used with Email Tags for Outlook and/or Email Notes for Outlook. These errors have now been fixed.

Send Guard Toolbar/Ribbon: Shifted Send Guard menu from Addins to Standss Outlook Addins tab.

If you have any other issues or suggestions in Send Guard for Outlook that you want us to look at, please email us at support@standss.com.

Categories : SendGuard for Outlook Comments ( 0 )

When to BCC Emails in Outlook

By standss · Comments ( 0 ) Thursday, March 29th, 2012

I saw an interesting article on using BCC on Microsoft’s Outlook blog. I am sure most readers know about BCC but when should you use BCC? Here’s what we think.

Firstly… what is BCC?

BCC stands for blind carbon. People that you BCC on an email will receive the email but their names will not be visible to other recipients of the same email i.e. the other recipients will not know that the BCCed person also received a copy of the email.

Recommended Uses of BCC

  1. Hide one or more recipients from others: You may need to send a copy of the email to someone without the other recipients knowing about it.
  2. Prevent Reply-to-All Storms: You may choose to BCC many people on an email if they do need to discuss the email further amongst themselves. Using BCC instead of CC means that everyone can’t get involved in unnecessary discussions or have to receive useless one-word emails like thank you or ok.
  3. Circulate Jokes: I know that many people do not recommend circulating jokes but some jokes just are too good to keep to yourself. Unless you are forwarding the joke to a close group of friends and want further comments to follow, email the joke to yourself and BCC everyone else.

Not Recommended Uses of BCC:

  1. Putting down your colleagues: Don’t BCC management on a conversation to show that you are doing your work well while others are slacking off. If you need to complain about someone, don’t be sneaky about it.
  2. Sending out sales or marketing newsletters. If you use the BCC to send to people you don’t know well, your email just looks like SPAM. Use something like Email Merge for Outlook instead.

Replying to a BCCed email

Before you reply to your next email, check to see if you were BCCed  (does your name appear in the To or CC fields). If not, than the email was addressed to multiple people, think twice before replying!

Why were you BCCed? Does the sender want to hide from the others that you were sent a copy of the email too?

If you reply-to-all on an email that you were BCCed on then the secret is out. Everyone knows that you received the email as well.

If you get BCCed on a lot of emails then you may want to use something like Send Guard for Outlook… which will warn you anytime you try and reply-to-all an email that you were BCCed on.

Please share you own ideas of using BCC by leaving a comment on the blog.

How to Handle Emails You Receive That Are Intended for Someone Else

By standss · Comments ( 1 ) Tuesday, March 6th, 2012

Do you occasionally receive emails that were accidentally sent to you (maybe because your email address is very similar to someone else)? What should you do when this happens… and how can you avoid making this mistake yourself.

I recently saw an article on LifeHacker on this topic. Their recommendations were as follows.

  1. You’re not actually ethically bound to do anything.
  2. Forward it. Don’t Delete it. Their recommendation is to forward it to the intended recipient and CC the sender (I recommend something different below)

My Recommendation

My preferred method for dealing with these emails is to, REPLY TO THE SENDER and let them know that they accidentally sent you the email. I do this because:

  1. It makes the sender aware of the mistake so they’ll be more careful in the future.
  2. The intended recipient is not aware that someone else received the email. This may be important if the sender is a good friend and the email contained confidential information (a lawyer friend once sent information to me that was meant for someone else… there was nothing confidential in that email but the next time there may have been).

How to avoid making this mistake yourself

This mistake is very easy to make if you’re a Microsoft Outlook user. Outlook has an Auto-complete feature that completes email addresses as you type them in the To, CC or Bcc fields of emails. It is very easy to accidentally pick the wrong email address from this list.

We have covered how you can protect yourself in the past in:

Preventing Disasters caused by Outlook’s Autocomplete feature

For additional protection you may also want to look at Send Guard for Outlook which can prompt you for confirmation before any emails are sent out.

SendGuard Send Confirm screen

The prompt has the recipient’s name which can serve as an additional warning. (SendGuard users… you can turn this on using the Settings Screen and selecting the Send Confirm tab)

What do you do when you get misdirected emails? Do you forward it or reply… do you delete? Please share your own ideas by leaving a comment.

Outlook Tip: Add Attachment to Email using Drag and Drop

By standss · Comments ( 3 ) Thursday, February 23rd, 2012

Adding attachments to email is no big deal, even beginners would know how to do this (Click on the Attachment button and browsing the file).

But the problem with this method is that there is a possibility you might forget to add the attachment to the email. Why?

Because we send hundreds of emails in a day (not all require an attachment), the most obvious sequences of steps are, open a blank email > enter the email address > subject > content > and then click Send.

If an email needs an attachment, it would likely be the last thing you will add and so there is chances you will miss it. Which means you will again have to send another email with the attachment wasting your time and maybe annoying your clients/customers.

Here is how you can use Drag and Drop to add an attachment to the email first and then enter the other details

  • Open Outlook
  • Click on the Inbox
  • Go to the location where you have saved the file you wish to attach
  • Drag and Drop the file in the Inbox.

This will now open a blank email with the attachment added. You can now enter the email address, subject (this will be the same as the name of the attachment but you can always change it), enter the content and click Send. Simple and Safe!

For those who still prefer the traditional method of adding attachment, you can try SendGuard for Outlook. This simple Outlook addin automatically prompts you if it feels that an email is missing an attachment. You can focus on the more important stuff like the email content while this outlook add on runs in the background and protects you when needed.

Did you find this tip useful? Let us know by leaving a comment below

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