Windows 10 stops Outlook Emails from Sending (Solved) – Error 0x800ccc13

By standss · Comments ( 3 ) Monday, September 7th, 2015

Many users around the web have reported that Outlook 2013 stops sending emails after they upgraded their computers to Windows 10. The emails simply sit in the Outbox. The following steps can be used to solve the problem:

Description of Problem

After upgrading to Windows 10, Outlook 2013 can no longer send out emails. The email stay in your Outbox and the following error is displayed.

Error 0x800CCC13 Cannot connect to the network

(For some reason doing a test Send & Receive from the Outlook Account Settings screen still works!!… but most real emails will not go out).

Solution

It appears that (on some computers) the upgrade to Windows 10 corrupts a few settings files that are used by Outlook. You can use the following steps to fix the problem.

Quit Outlook.

In the Windows Search Bar, type CMD. You should now see Command Prompt displayed in the search results.

Right Click and click Run as Administrator. A command prompt (C:\<some_path>\> will be displayed.

Type SFC /scannow and press enter.

The scan will take some time to run but once it is done you should find that your emails start working again.

Did this work for you, let us know by leaving a comment below.

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Keyboard Shortcut to Hide or Show the Ribbon in Outlook

By standss · Comments ( 0 ) Monday, May 26th, 2014

Here’s a super shot quick and easy to hide or show the ribbon in Outlook. This is a useful tip if you want to make better use of your screen space but still use the buttons on the Ribbon too.

  • To hide the Ribbon, simply press CTRL+F1
  • To show the Ribbon, press CTRL+F1 again

Do you have your own keyboard shortcuts that you find useful… or tips on making better use of the Ribbon. Let us know by leaving a comment below.   Related Posts Keyboard Shortcuts on Ribbons in Outlook 2010 (and 2007) Keyboard Shortcuts in all Versions of Outlook oi_kbd_scuts Subscribe to Outlook for Business Blog

QuickFile for Outlook Add-in Update (Free)

By standss · Comments ( 0 ) Tuesday, May 20th, 2014

I know that it’s only been a few weeks since we released the new version of QuickFile but we’ve had so much great feedback from users that we felt had to be implemented and put out there for you to use right now.

This update is free for all existing registered users of version 5.

Fixes and Features in this upgrade include:

  • Show Sub folders: In previous versions of QuickFile, it was possible to see subfolders of a folder (after searching for it). We’ve put this feature back in Version 5 and done a separate blog post on how to use it.
  • Remove suggestions: Folder recommendations in QuickFile are significantly more accurate in QuickFile Version 5. However there may be cases where you want to remove a suggestion. You can do this now by right clicking over the suggestion on the QuickFile screen as shown in this blog post.
  • Significant speed improvement when moving emails: Some users found that QuickFile as a sometimes slow when moving emails. We’ve rewritten the moving code.
  • Bug Fixes: There were a number of small bugs in other screens that have been tidied up.

Click to download the updated version (or a fully functional trial version) of the QuickFile Outlook addon.

Registered Users: Download the trial version and install it on your computer. It will automatically pick up your existing registration and settings.

New to QuickFile: Click QuickFile for Outlook Version 5 for more information on the easiest way to file and find your emails in Outlook.

White-listing: How to STOP emails from going to the Outlook Junk Mail folder

By standss · Comments ( 0 ) Thursday, May 15th, 2014

Do you find that you are missing taking action on important emails because Outlook is wrongly classifying them as SPAM and moving them to the Junk Email folder? Maybe you’re not getting support emails from us or another company.

Here’s what you can do to tell Outlook that emails from a particular person or domain are safe.

Outlook has a Safe Senders list. Once you add someone to the safe-senders list, their emails will always go to the Inbox despite what the SPAM filter thinks of it.

To add an email address or domain to the Safe Senders list.

Right click over an email in your Inbox.

Click Junk

If this email is from the sender that you want to add to your Safe Senders list then click on Never Block Sender or Never Block Senders Domain.

image001

 

 

 

If you want to add a different email address or domain to the Safe Senders list, then click Junk E-mail Options.

Click on the Safe Senders tab.

(Optional: You can also tick the Also trust email from my Contacts and Automatically add people I email to the Safe Sender List check boxes if you want) Click Add.

Enter the email address (e.g. support@standss.com<mailto:support@standss.com>) or domain (standss.com) and then click OK.

Click OK again to return to Outlook.

This tip is particularly useful for emails from companies that you contact for support e.g.we recently found that our support emails were ending up in some users Junk Email folders. This can be very frustrating when you’re waiting for your new license information or additional information for software that you have just purchased.

We recommend that you add the domains standss.com and addins4outlook.com to your Safe Send lists now.

oi_kbd_scuts

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Getting the Weather Forecast in Outlook 2013

By standss · Comments ( 0 ) Tuesday, December 3rd, 2013

Here’s a small but handy feature of Outlook 2013. Do you know that you can get the weather for the next few days (in all your favourite cities) displayed at the top of your Calendar?

Weather Forecast

Here’s how you can:

  1. Set how the temperate is displayed
  2. Choose what towns/cities temperature you are interested

Turning Weather On and Setting Celsius or Fahrenheit

We live in Fiji where we use the metric system. I just can’t get the feel for what is a hot or a cold day any other way. Here’ what you need to do to change the units used to display the temperature if you need to.

  •  Click File-Options
  • Click on Calendar
  • Scroll down to Weather
  • Make sure that Show Weather on the calendar is ticked and click on Celsius.
  • Click OK.

Choosing Your Favourites Locations

What location’s temperature is being displayed? Use the following steps to add your location and to add other cities too if you want. I like to add locations that I will be travelling to soon as it helps me get a sense if how cold or hot it will be.

Go to your Calendar:

  • Click on the drop-down arrow next to the name of the city where the weather is displayed (In the image above, you can see my home town Suva is shown)
  • Click Add Location (from the list of options in the drop down).
  • Enter the name of the city town followed by a comma and the name of the country (e.g. New York and press Enter (or click on the magnifying glass)
  • Select the name of the city from the Search results.

The new city will be added to the list and its weather forecast for the next few days displayed. You can change between your list of cities by using the drop down arrow.

Do you find the weather feature in Outlook 2013 useful? Are there other “hidden” Outlook features that you use? Let us know by leaving a comment below.

(I personally find the temperature display useful in planning my afternoon golfing. It’s also useful to know the expected weather in places I will be travelling to… helps me to mentally climatize myself before the trip).

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Categories : General, Office Tip, Outlook Performance, Windows Tip Comments ( 0 )

Where is the Mail Icon in the Control Panel?

By standss · Comments ( 1 ) Monday, March 21st, 2011

A friend of mine upgraded his PC from Windows XP to Windows 7 recently and was not able to find the Mail icon in the Control Panel as he wanted to make some changes to his Outlook mail profile. It occured to me that there would be other people who maybe facing a similar situation so I thought to do a small post on this.

The exact location of the Mail icon depends on your version of Windows and your layout settings of the Control Panel.

If your Control Panel is in the Classic layout, you should see the Mail icon directly in the list of icons.

For a 64-bit version of Windows Vista, the icon would be listed in the “View 32-bit Control Panel Items” section.

If your Control Panel is in Category View you can find the Mail icon in:

Windows XP: User Accounts
Windows Vista: User Accounts
Windows Vista 64-bit: Additional Options-> View 32-bit Control Panel Items
Windows 7: User Accounts and Family Safety

For Windows Vista and previous, if you have Outlook pinned to the top of your Start Menu there is a much easier way to find it:

Click the Start icon > right click on the Outlook icon >click Properties

Mail Setup Box

In Windows 7 and Windows Vista (32-bit only), there is also a quick way of finding it by typing “Mail” in the search box in the right top corner of the Control Panel.

Let us know if this post is helpful or not by leaving a comment.

Categories : Windows Tip Comments ( 1 )

Outlook Productivity with Windows 7 Jump Lists

By standss · Comments ( 4 ) Tuesday, February 1st, 2011

If you’re using Outlook and Windows 7, here is a tip that will take you all 2 seconds to implement but will save you hours of time in the future.

One of the new features that Windows 7 has is called Jump Lists. Jump Lists are basically a list of options that get displayed for programs on the Task Bar.

  • Start Outlook.
  • Right Click over the Outlook icon on the Task Bar. The following options will be displayed in the Jump List (which is what Microsoft has called the pop-up that gets displayed when you right click)

Jump List

Why do I like this?

I can use this Jump List to quickly create a new contact, appointment, task or email… without having to look for the appropriate button on the Outlook ribbon.

How to make it even better.

You can pin Outlook to the Task Bar so that the icon (and associated jump list) is there even when Outlook is closed. To pin Outlook to the task Bar:

  • Start Outlook.
  • Right Click over the Outlook icon on the Task Bar and click pin this program to the taskbar.

I hope you find this tip useful. If you have your own tips to share about the new features on Windows 7, please leave a comment on the blog.

Categories : Outlook as a Business Tool, Windows Tip Comments ( 4 )

Using Command line switches in Outlook

By standss · Comments ( 1 ) Friday, January 28th, 2011

When you’re having problems with Outlook you may be told to start Outlook using a specific command line switch (the most common switch is probably the “safe” switch). 

To do this:

  • Close Outlook
  • At the Start menu, Select Run
  • Enter Outlook /switch. The screenshot below shows how you enter it, using the /safe switch as an example.

Run Command box

* Then click OK to start Outlook.

Occasionally you’ll need to use the full path to Outlook, then the command line looks like this:

If you are using Outlook 2010:
“C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE” /switch

If you are using Outlook 2007:
“C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE” /switch

If you are using Outlook 2003
“C:\Program Files\Microsoft Office\Office11\OUTLOOK.EXE” /switch

Notes:

Before using a command line switch, you need to close Outlook and verify it’s closed in Task Manager’s Processes tab.

Paths that include spaces between words must be enclosed in quotation marks (“) and are case sensitive.

If you use Vista or Windows 7, you can type the command line in the Start Search field on the Start menu or type Run to open the Run dialog. The Windows key+R will also open the Run dialog in Windows XP, Vista, and Win7.

If you want to create desktop shortcuts using a switch, you’ll need the full path,  such as to open Outlook to a specific folder:

If you are using Outlook 2010:
“C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE” /select outlook:calendar

If you are using Outlook 2007:
“C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE” /select outlook:calendar

If you are using Outlook 2003
“C:\Program Files\Microsoft Office\Office11\OUTLOOK.EXE” /select outlook:calendar

Listed below are some of the more useful switches for beginners:

/cleanreminders
Clears and regenerates reminders.

/cleanviews
Restores default views. Use with care as all custom views you created are lost.

/nopollmail
Starts Outlook without checking mail at startup.

/nopreview
Starts Outlook with the Reading Pane or Preview pane off (and removes the option from the View menu for Outlook 2002 and older).

/profile profilename
Loads the specified profile. If your profile name contains a space, enclose the profile name in quotation marks.

Using the default profile name Outlook uses when you use the wizard to create a profile:

outlook /profile Outlook
Create desktop shortcuts to load a specific profile (such as when two users share the same Windows logon) – use the following command line in the shortcut, replacing my name with your profile name:

“C:\Program Files\Microsoft Office\Office11\Outlook.exe” /profile “Sanjay Singh”

/profiles
Opens the Choose Profile dialog box regardless of the Options setting on the Tools menu.

/recycle
Starts Outlook using an existing Outlook window, if one exists. Can be used in combination with /explorer or /folder. The Outlook shortcut in the Quick Launch bar uses the /recycle switch.

The following can be useful when troubleshooting problems in Outlook:

/safe
Starts Outlook without extensions, Reading Pane, or toolbar customization. Works with all versions.

/safe:1
Starts Outlook with the Reading Pane off. Outlook 2003 only.

/safe:2
Starts Outlook without checking mail at startup. Outlook 2003 only.

/safe:3
Starts Outlook with extensions turned off, but listed in the Add-In Manager. Outlook 2003 only.

/safe:4
Starts Outlook without loading Outcmd.dat (customized toolbars) and *.fav file. Outlook 2003 only.

Categories : Outlook Shortcuts, Windows Tip Comments ( 1 )

Tip: Getting File and Folder Paths

By standss · Comments ( 4 ) Wednesday, December 15th, 2010

One of the things that Microsoft (for some reason) did not implement in Windows … an easy way to get the full filename (including the path) of a file. Here are the two quickest ways I know to do this:

In Windows 2000 and XP

Open Explorer and navigate to the file that you are interested in.

Click Start-Run to display the Run dialog box.
Click Delete to empty whatever is currently displayed in the Run box.

Now drag and drop the file (or folder) from the Explorer window into the Run box.

The above tip will also work in Vista and Windows 7 if you have configured it to have the Run command as part of the Start menu. However Vista and Windows 7 also has another even easier method…

In Windows Vista and Windows 7

Press and hold down the Shift Key and right-click over the file (or folder) you are interested in. Choose Copy as Path and this will copy the path to the clipboard.

You can now paste (CTRL-V) the path anywhere you want.

Why Microsoft chose to hide this option by requiring us to press Shift, I’ll never know.

Categories : Windows Tip Comments ( 4 )

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