Tag Archives: Outlook

Remedy for Issues like Slow, Crashing or Freezing Outlook

By standss - Comments ( 1 ) Friday, May 18th, 2012

Outlook like any other program is also suspectible to failure.

For most of us, Outlook is a “treasure(Data) chest” with so much valuable information related to our work, business, clients etc.

In an earlier post, we have discussed the importance of maintaining your Outlook Data files especially if you have been using it for a long time or you could suddenly (i.e. without warning) end up with a corrupted Outlook data file with Outlook no longer able to open your emails.

If you find that your Outlook is slower than normal, crashes or freezes often, one of the first troublshooting steps you should try before doing uninstallation and reinstallation of Outlook is creating a New Profile. A new profile is also recommended when you are upgrading to the latest version of Outlook.

You can follow the steps below to create a new profile:

  • Ensure that Outlook is closed
  • Open Control Panel
  • Open the Mail Setup dialog box: If you use the Category view, look for the Mail Setup dialog box in the User Accounts category.
  • In the Mail Setup dialog box, click Show Profiles.
  • On the General tab, under When starting Microsoft Office Outlook, use this profile: click Prompt for a profile to be used, and then click Add.

New Email Profile

  • In the Profile Name box, type the name that you want to use for the new email profile, and then click OK.
  • In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
  • Click the appropriate server type for your new email account, and then click Next.
  • Type your account information in the required boxes, and then click Next.
  • Click Finish, and then click OK.

To add your existing personal data store to the new Profile:

  • After you click Finish in the profile wizard, select the new profile from the Mail dialog and choose Properties > click Email Accounts > click view or change email accounts.
  • Select New Outlook data file and find your existing PST, add it to the profile and set it as the default.
  • Click OK until you are back to the Email Accounts dialog and select the PST you just added in the “Deliver new e-mail to the following location” menu.
  • When you return to the Mail Setup dialog, choose Data Files and remove the extra personal folders from your profile.

If you open Outlook, you will now get a prompt to select the profile you would like to use.

Do you have any other remedies to solve the issues discussed above?

Let us know by leaving a comment below.

Linking Contacts to Calendar Appointments in Outlook

By standss - Comments ( 0 ) Wednesday, May 16th, 2012

[A hidden but very useful feature of Outlook appointments is that you can link contacts to them. Here’s why and how.]

Why you may want to show contacts on Outlook Appointments?

Having your contacts linked to the Outlook Calendar appointment lets you see all the people associated with the appointment. In case you need to reschedule the appointment, you can simply get more information about the contact (like phone number) directly from the appointment screen and make a call to inform them of the reschedule.

Apart from being able to get information about the contact straight from the Appointments screen, the appointment will also appear in the Activities tab of contact record and also in the People pane when you receive an email from the contact.

How to display Outlook Contacts on Appointments?

The first thing you need to do is to make the Contacts field visible on your Appointment form. In the versions prior to Outlook 2007, the Contacts field was always available on the Appointment form, but this feature was disabled by default in the later versions.

To enable Contacts button on the Appointment form in Outlook 2010 and 2007:

  • In Outlook 2010, click on File > Options > click Contacts from the left pane
  • Tick the option “Show contacts linked to the current item
  • Click OK
  • In Outlook 2007, click Tools > Options…
  • Under the Preferences tab, click the Contacts Option… button
  • Tick the option “Show contact linking on all Forms
  • Click OK and then OK again

To start attaching contacts to an appointment:

  • Go to your Calendar folder and create a new Appointment, you will find the Contacts button as shown below:

Contacts on Appointment form

  • Say for example you want to create a meeting with Sanjay Singh of Standss (South Pacific) Limited. Simply click on the Contacts button, select Sanjay Singh from your contacts list and click OK.
  • Click Save and Close to create the appointment.

You can also link contacts to other Outlook items such as Tasks, Journal, Notes etc following similar steps.

Let us know if you find this tip useful by leaving a comment below.

Essential Elements to Include in your Email Signature

By standss - Comments ( 1 ) Thursday, May 10th, 2012

What are the essential elements of information that you should include in your signature…

It’s a matter of personal choice what you wish to add in your email signatures but it is best to keep signatures as small as possible but still convey enough information to help the reader and represent you.

Here are some things you might want to include in your signature:


  • Your Name (obviously)
  • Your Phone Number (don’t lose out on a sale just because you’ve made it hard for someone to call you for more information)
  • Your website URL (makes it easy for them to find out more about your company by clicking on a link)


  • SMALL corporate logo and slogan (for branding purposes)
  • SMALL Picture of yourself usually instead of the corporate logo (depends on the nature of your business… better suited to people in sales… or where you are the brand you are promoting)
  • Links to follow you on Twitter, Facebook etc (can be useful for social media marketing)


Email Address (they can just click reply… don’t waste space at the bottom of your email)

Did we miss something? Let us know by leaving a comment on the blog.

Changing the Font of Email Notes in Outlook

By standss - Comments ( 1 ) Thursday, March 15th, 2012

Don’t like the font of your email notes in Outlook? Here’s a quick tip on how to change it.

Yesterday we received a feedback from an existing Email Notes for Outlook user:

“…my biggest complaint is that I do not like the typeface on Email Notes.”

We chose the default font because it looks (a little) like hand written notes but several users have told us that they don’t like it.

I suspect that there many users who have been “putting up” with our font selection. Here’s how you can change the font to something you like.

  • Start Outlook
  • On the EmailNotes Toolbar/Ribbon > click More > Click Settings…

Email notes settings screen

  • On the Settings screen as shown above, you can select the Font, the Font-size and the default color of the note you wish to use. (You can see a preview of your selections just below it)
  • Click OK

Alternatively, you can access the Settings straight from the Notes screen:

  • Select a email you want to add notes too > click on the Add Notes button on the EmailNotes toolbar/Ribbon

Emailnotes settings from notes

  • Right-click anywhere on the notes screen > select EmailNotes Settings
  • Make the changes as preferred and click OK

These settings will now be applied to all the notes that you create.

If you haven’t tried Email Notes for Outlook yet, you can download a fully functional 30 day trial of Email Notes for Outlook here.

If you are an existing Email Notes user and have any suggestions or ideas to further improve EmailNotes, please let us know by leaving a comment below or email us at news@addins4outlook.com

Related Posts

Let Outlook colour special emails (for example emails with notes)

Customer Story: How I use Email Notes for Outlook in my business

Better Emails: Proof-listen (instead of proof-read) in Outlook

By standss - Comments ( 2 ) Wednesday, January 25th, 2012

How many times have you used Outlook to send out emails with correctly spelt but the wrong words in them?

The mistake I have personally made more than once is “I look forward to jeering from you” instead of “I look forward to hearing from you”… h and j are next to each other on the keyboard!

These mistakes are easy to pick up if you use Outlook’s built-in (but well hidden) feature that will read the email aloud to you.

Windows already has the ability to read text back to you. Here’s how you can add a button inside Outlook to read out selected text to you.

The following tip works in Outlook 2010 only.

How to add the button

  • Create a new email.
  • Right Click on a blank area of the Ribbon
  • Click Customize Quick Access Tool Bar
  • Choose Commands not in Ribbon in drop down

Word Options

  • Scroll and select Speak
  • Click Add
  • Click OK

Outlook will add a new button to your Quick Access Tool Bar as shown below.

Speak icon

How to use the button to get Outlook to read the email aloud to you

  • Create a new email
  • Type some text
  • Select the text that you want read out to you.
  • Click the new button that was added in the previous steps.
  • Outlook will read the email out to you.

Next Steps

You may also want to add the “Speak Selected Text” button to your Inbox so that you read emails that you are reading in your Reading Pane. Go to your Inbox and follow the steps above to add the button.

Finally you can also open an email that you have received and follow the same steps so that you can hear any email that you have received or already sent.

This simple tip has improved the quality of my emails… it’s so some much nicer to hear from customers instead of being jeered at.

Categories : General, Outlook as a Business Tool Comments ( 2 )

Your Personal Email Security Guard in Outlook

By standss - Comments ( 2 ) Wednesday, November 2nd, 2011

In a earlier post, I mentioned how emails are causing stress and frustrations for many people and showed how you can take control of your emails.

With so many emails to handle each day, it is very common for us to make mistakes (we are all human after all), and if you are running a business, particularly a professional business, this mistakes can make you look unprofessional and waste precious billable time.

Please raise your hand if you ever:

  • Forgot to attach a document to an email message (which delays matters or could even result in missed deadlines)
  • Clicked Reply when you meant Reply-All (and thereby forgot to keep everyone in the loop)
  • Clicked Reply-All when you meant Reply (and accidentally disclosed confidential information to the wrong people)
  • Forgot to write a subject or sent an email with an old subject line (the correct subject on an email generally gets a much better response
  • Fired off an angry message that you later regretted.
  • Emailed someone using the wrong email address (for those of us with more than one email address).

This errors may not seem so much but in a professional environment, they could make a person (company) look unprofessional and waste valuable time.

Our Outlook Addin SendGuard, protects you from all these mistakes by automatically warning you if it detects the possibility of any of the above mistakes (and more).

It acts like your own email security guard running in the background. SendGuard works inside Outlook and takes no time to learn – you continue to write and send your emails the same way you always have. SendGuard will automatically warn you and let you take corrective action if it detects a mistake.

Click here to download a fully functional 30 day trial of SendGuard addin.

Do you have your own methods of preventing common emailing mistakes?

Please do share it with us by leaving a comment below.

Categories : Outlook Email Tips, SendGuard for Outlook Comments ( 2 )

Use Outlook Contacts for Holiday Season Emails/Fax/Post to Customers and Friends

By standss - Comments ( 2 ) Tuesday, October 18th, 2011

The holiday season is about to start. If you’re running a business, it is an important time to contact your customers with news and special offers. Over the next two months, some of our blogs will focus on the best ways of doing this using your Outlook contacts list.

Let’s start by looking at the different ways you can contact your customers or friends.

Depending on your contact list, the best way to contact your friends this year maybe using email, fax or post/hand delivery.

Most of these mailing can be considered “mass mailing” i.e. we want to send copies of the same mail to everyone… possibly customized with their name and address at most.

Microsoft Outlook and Word have some built-in features that automate this process for you. In addition we have built our own tools to further speed up and simplify the process for you.

In this post I’ll discuss both the built in free ways as well as our own addins.

How to Email out Invites, Greetings and Newsletters.

I am going to start with what I consider to be the easiest, fastest and most powerful way of doing this… our own EmailMerge PRO for Outlook.

View EmailMerge PRO Video on our website

You can view a short video on our website to see just how easy this is.

How to Fax out Invites, Greetings and Newsletters.

Despite what many people will have you believe, Faxing is not dead.

In fact in terms of deliverability, it can beat email – there is almost no chance that your fax won’t get delivered because of an over-zealous spam filter.

You can use Microsoft Word and the free fax printer that comes with Windows 2000/XP/Vista/7 to send out personalized faxes to your customers this year.

The Bad News: Windows Fax and MS Word don’t talk easily to each other out of the box.
The Good News: Fax4Word allows you to fax merge straight from Word to the Windows Fax printer.

View more information on Fax for Word

How to Print Letters and Envelopes for Posting and Hand Delivery

Even if you will be sending paper based mail this year, technology can help you.

Here are step-by-step instructions to:

Use mail-merge in Word with Outlook data to create and print personalized letters

Use mail-merge in Word with Outlook data to print mailing labels and envelopes

I hope you find the above information helpful in staying in touch with friends, family and customers this year.

Keep Outlook Emails as Unread until after you actually read them

By standss - Comments ( 22 ) Wednesday, October 12th, 2011

For big parts of my day my Outlook Inbox is where I work. I read many of my emails in the Outlook reading pane (the preview of the email while I am still in my Inbox). I also use the fact that unread emails still need some action from me. The problem is that as I step through emails, they get marked as having been read, even though I may not have actually read them.

Here’s a setting that one of my team member (Thank you Anand) pointed out to me that you can quickly change… now Outlook will only mark an email as read if you’ve spent a minimum time on it.

I’ve set mine to 5 seconds. That way if I am on an email for less than 5 seconds it stays unread. Anything longer than 5 seconds and Outlook assumes that I have read the email. You can use any time setting that fits the way you work.

For Outlook 2016/2013/2010:

  • Click on File > Options
  • Click on Mail from the left side column
  • Click on the Reading Pane button on the right
  • On the Reading Pane dailog box, tick the checkbox for “Mark items as read when viewed in the Reading Pane
  • Enter a time in the box beside “Wait XX seconds before making item as read”
  • Click OK and than OK again

For Outlook 2007/2003:

  • Click Tools on the menu > Options…
  • Click the Other tab
  • Click on the Reading Pane… button
  • On the Reading Pane dailog box, tick the checkbox for “Mark items as read when viewed in the Reading Pane
  • Enter a time in the box beside “Wait XX seconds before making item as read”
  • Click OK and than OK again

I hope that this little tip makes your life in Outlook a little bit easier.

Categories : Outlook Email Tips Comments ( 22 )

Email Marketing Tips for Accidental Salespeople

By standss - Comments ( 1 ) Thursday, September 29th, 2011

Right now a lot of you might be wondering… who are ACCIDENTAL SALESPEOPLE?

Well to keep it simple, these are people (like me) who have found themselves becoming salespeople because of the needs of their business and I’m sure there are others like me.

For the sake of this people, here are some of the Email Marketing Tips that are used and recommended by Real Salespeople:

TIP #1: Send a SEPARATE EMAIL TO EACH PERSON, personalized with personal data if appropriate.

Make sure that each person gets a separate email with only their own name in the To field. You can further personalize the content of the email with the person’s name and any other data you want if it adds to the value of your message.

  • Do NOT send just one email with everyone’s name stuffed in the To or CC field. It lets everyone know everyone else who is getting the email.
  • Don’t send the email to yourself (or undisclosed recipients) and BCC everyone else. It looks unprofessional and makes your email look like SPAM… both to the readers and to most spam filtering software.

TIP #2: Email your list with RELEVANT (and hopefully INTERESTING) information

The information you send to customers must be relevant to them… otherwise you will quickly find yourself banished from their Inbox to their Junk Emails folder.

  • Don’t spam your customers. Write content that they are interested in. That way they will WHITE LIST you so that your emails will stay out of their Junk Emails and get into their inbox.  

TIP #3: Email your list at the appropriate interval.

What is the appropriate interval between emails? Not so long that they have a hard time remembering who you are… and not so frequently that they lose interest in what you’re writing.

  • Don’t train your customers to ignore your emails… if you send them too much information, they won’t make time to look at it.

TIP #4: Segment Your Customers and Prospects (or you could end up losing sales)

Not everyone in your list of customers and prospects are interested in everything you sell. Try and group them into different segments… and then send different emails based on the needs of each group.

  • Outlook has a very powerful feature called Categories that you can use to segment your contacts. Unfortunately it is not as easy as it could be to do email merges with this!

TIP #5: KNOW why you are writing the email… What is in it for the reader? What is in it for you… what do you want the reader to do?

Why are you writing a particular email… Is it to inform the customer of a new product… is to inform them of a promotion you are running?

Is there something you want the customer to do… maybe click on a link… or call you… or download a file?

  • If you want your customers or prospects to do something then ask them to do it… they can’t read your mind! (You’d be surprised what a difference in conversion rates this simple tip will make)

TIP #6: Write your Emails in a way that gets into their Inbox (and not Junk Emails) folder.

We often get asked by prospective customers if our Email Merge for Outlook can guarantee that their emails end up in Inboxes instead of Junk Mail folders.

Email Merge does many things to improve your chances of staying out of SPAM folders but guess what… if your email is basically spam then chances are it will be blocked.

TIP #7: Respect your customers wishes… don’t send them marketing emails if they’ve asked you to stop

If your customer has asked you politely (the first email is usually polite) to not send them marketing emails then STOP. You will probably need to contact them via email again… use their email address against their wishes and you may find that you get blocked off.

These are if you like the 7 tips that can help you with your Email Marketing efforts.

If you have any other tips, please share it with us and our many readers by leaving a comment below.

Is Email Marketing a thing of the Dead?

By standss - Comments ( 1 ) Wednesday, September 28th, 2011

Everyone is talking about Social Media these days… so is email marketing a thing of the dead. NO!

But you need to use it properly… inform and educate and (sometimes) market/sell to your list… don’t spam them.

A few simple guidelines…

  1. Make sure that you are only emailing people who have given you their email addresses.
  2. If possible, segment your list into logical groups
  3. Send out emails to each group based on its interests.
  4. Personalize each users email with their own email addresses and possibly names. (Don’t stuff a lot of names in the CC and BCC fields)

There are online email marketing services that you can use but these generally incur monthly fees and are more applicable if you have larger lists.

If you have a small list and you would like to do your email marketing directly from Outlook, then you may want to look at Email Merge PRO for Outlook.

EmailMerge Pro lets you send out your emails directly from Outlook, it can personalize each email and it can even maintain different marketing lists for you (making it easy to segment your list).

But remember… whatever tool you use… only email people who have given you permission to email them!

Other Related Posts:

Do NOT CC customers from Outlook

NEVER Email Merge All Your Bulk Emails From Outlook in One Big Lot!