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Will EmailMerge work with Windows 8 machine? |
| EmailMerge version 3.x is fully compatible with Windows
8. All versions of our software work with Windows 95,
Windows 98, Windows 2000, Windows XP, Windows 2003, Windows
Vista, Windows 7 and Windows 8. |
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What versions of Outlook does this software work
with? |
| EmailMerge can be used with Outlook 2013(32 & 64 bit), 2010(32
& 64 bit),
2007, 2003, 2002/XP and 2000. |
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I have misplaced my unlock code. How can I retrieve
my registration information? |
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Click here and follow the instructions on the page to
retrieve your unlock code. |
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How do I transfer my license from one computer to
another? |
| To transfer a license from one computer to another, you
need to deactivate it on the first computer before it can be
activated on the second. To deactivate please follow
the steps below:
- From Microsoft Outlook, select the Tools
menu.
- Choose Standss > EmailMerge.
- Click About EmailMerge
- Click the Deactivate button to deactivate.
You will now be able to install the software on another
computer and activate it again. |
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I need to reformat my computer. Will my unlock code
still work after reformatting. |
Please deactivate your software first before formatting
your computer. This will enable you to install and activate
again after formatting.
To deactivate please follow the steps below:
- From Microsoft Outlook, select the Tools
menu.
- Choose Standss > EmailMerge.
- Click About EmailMerge
- Click the Deactivate button to deactivate. |
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Can I use Microsoft Word as my email editor? |
| EmailMerge supports Word as an e-mail editor in Outlook
2002, 2003 and 2007. |
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There is a small advertisement added to the emails
created using the DEMO version of EmailMerge for Outlook
email merge software. Does this message also appear in the
licensed version? |
| No, the advertisement is ONLY in the Demo version. |
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Does EmailMerge for Outlook work with Outlook
Express? |
| No. EmailMerge for Outlook works with Microsoft Outlook
2000 and later. |
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Can EmailMerge send out attachments? |
| Yes. Attach the file to your original e-mail and
EmailMerge will attach a copy to each email it sends out. |
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I have installed EmailMerge for Outlook but cannot
see the EmailMerge toolbar in Outlook. |
| Restart Microsoft Outlook and create a new e-mail. The
toolbar should be visible. If you still cannot see the
toolbar then restart your computer and then open Outlook.
Create a new e-mail to see the toolbar. If the toolbar is
still not visible then see the answer to the next question. |
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Email Merge was working on my computer but for some
reason I can no longer see the toolbar. |
| Start Outlook and re-enable Email Merge by doing the
following: If you are using Outlook 2002 and 2003:
- Start Outlook
- Select Help -> About Microsoft Outlook
- Click Disable Items button
- Select Email Merge
- Click Enable
If you are using Outlook 2007: - Start
Outlook -> Go to Inbox
- Select Help -> Click Disable Items
- On the screen that appears, select Email Merge
- Click Enable
If you are using Outlook 2010:
- Start Outlook -> Go to Inbox
- Click File tab
- Click Options
- Click on Add-Ins on the left column
- Select Disabled Items for the Manage drop-down
- Click Go
- Select Email Merge
- Click Enable |
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Email Merge does not seem to be sending out HTML
e-mails properly. Users are receiving plain text e-mails
with pictures as attachments. |
| Run the Email Merge Wizard again. In the last step of
the Wizard there is a drop-down labeled HTML E-mail Merge
Routine. Choose method B from the list (or choose A if you
had previously chosen B). Method A works best on most
computers. |
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What is the maximum number of e-mails that can be
sent at a time?? |
| The software does not restrict the number of emails sent
per batch. It is unlimited. It is your ISP, which restricts
the number of emails sent per batch. To get around this
ISP restriction, EmailMerge provides you with a feature to
choose the number of emails you want to send at certain
intervals. This feature is available at the Configure
sending options step (second last step) of the wizard .
Clicking the Send all e-mails at once at this step
will allow you to configure sending options. |
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Can I preview how emails will look before they are
sent out? |
This article applies to Email Merge Version 3 or later
only.
Yes. EmailMerge 3 lets you preview emails as part of the
EmailMerge Wizard. The Preview shows you exactly how the
email will look when it is created… including all
personalization, formatting, attachments etc.
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