Signature Switch FAQ | Standss.com

Signature Switch FAQ's/Support

If you do not find the answer to your questions on this page, you may find more information in our Documentation and Knowledge Base section.

The following are the main questions asked by Signature Switch users wondering how to Signature Switch. Please e-mail us at support@standss.com if your question is not answered below.

Compatibility

Will Signature Switch work with Windows 7 machine?

Signature Switch version 1.x is fully compatible with Windows 7. All versions of our software work with Windows 95, Windows 98, Windows 2000, Windows XP, Windows 2003, Windows Vista, Windows 7 and Windows 8.

What versions of Outlook does this software work with?

Signature Switch can be used with Outlook 2010(32 bit), 2007, 2003, 2002/XP and 2000.

Installation and Registration

How can I get an executable copy of Signature Switch to install on my computer?

Click on the link below to download Signature Switch:
www.standss.com/signatureswitch/download_process.asp

How can I register Signature Switch on my computer?
I get an error message saying “Registration Unsuccessful” while activating QuickFile?

This error normally occurs if you are either:
     1. Entering your unlock code or name incorrectly or
     2. Have installed the wrong software.
Click here for detailed instructions to solve this problem.

I get an error message “The unlock code has already been activated on another computer.” while activating Signature Switch?

Each license of Signature Switch can be used on one computer only.
If you are installing the software on the same computer and this message appears, please contact our support team with details. If you wish to transfer your license from one computer to another (e.g. you have purchased a new computer), click here for instructions on transferring licenses between computers.

License Enquiries

I have misplaced my unlock code. How can I retrieve my registration information?

Click here and follow the instructions on the page to retrieve your unlock code.

How do I transfer my license from one computer to another?

To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second.
To deactivate please follow the steps below:

   - From Microsoft Outlook, select the Tools menu.
   - Choose Standss > Signature Switch.
   - Click About Signature Switch
   - Click the Deactivate button to deactivate.

You will now be able to install the software on another computer and activate it again.

I need to reformat my computer. Will my unlock code still work after reformatting.

Please deactivate your software first before formatting your computer. This will enable you to install and activate again after formatting.
To deactivate please follow the steps below:

   - From Microsoft Outlook, select the Tools menu.
   - Choose Standss > Signature Switch.
   - Click About Signature Switch
   - Click the Deactivate button to deactivate.

General Questions

Can I use Microsoft® Word® as my email editor?

Signature Switch supports Word as an e-mail editor in Outlook 2002, 2003 and 2007.

Does QuickFile for Outlook work with Outlook Express?

No. Signature Switch for Outlook works with Microsoft Outlook 2000 and later.

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Testimonials

... offers timely and responsive support of every product they have created. Every company should strive to deliver customer and tech support the way this company does.

- Dennis M. Najjar, CPA, Co-Founder, AccountingDepartment.com, LLC