Frequently Asked Questions (FAQs)

If you do not find the answer to your questions on this page, you may find more information in our Documentation and Knowledge Base section.

Our website contains answers to Frequently Asked Questions from our valuable customers. Please click the appropriate product link.

EmailMerge Pro




Email Notes

Email Tags

General Questions :

I have misplaced my unlock code. How can I retrieve my registration information?

Go to the following web page and follow the instructions on the page to retrieve your unlock code:

Do you offer Volume Prices and Priority Support Options for Corporate Customers?

Yes. Please go to the Corporate Sales page for more information.

If the FAQs regarding add on for Outlook above do not answer your questions, use the following link to contact us directly.

Click here to send us an email
Click here to send your query on-line


One of the best companies with which I have dealt. Great customer service. They never standstill or rest on their laurels.

- Mark E. Leipold

offers timely and responsive support of every product they have created. Every company should strive to deliver customer and tech support the way this company does.

- Dennis M. Najjar, CPA, Co-Founder,, LLC