EmailTags FAQ

Click on the link below to download EmailTags:

Click Me

Please contact us at sales@standss.com for an MSI installation package and instructions for customizing and deployment using Windows Server Group Policies.

Click on this link to get detailed instructions on how to register EmailTags on your PC.

This error normally occurs if you are either:
     1. Entering your unlock code or name incorrectly or
     2. Have installed the wrong software.
Click here for detailed instructions to solve this problem.

Each license of EmailTags can be used on one computer only. If you are installing the software on the same computer and this message appears, please contact our support team with details.

If you wish to transfer your license from one computer to another (e.g. you have purchased a new computer), click here for instructions on transferring licenses between computers.

This error normally occurs when you do not have adequate permission on your Temp folder in windows.
Click here for instructions to complete the installation correctly.

Please contact our support team with details.

To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second.
To deactivate please follow the steps below:

   - Click on the Standss Outlook Addins tab > click More.
   - Click About EmailTags.
   - Click the Activate/Deactivate button
   - Click the link "Deactivate software on this computer"
You will now be able to install the software on another computer and activate it again.

Please deactivate your software first before formatting your computer. This will enable you to install and activate again after formatting.
To deactivate please follow the steps below:

   - Click on the Standss Outlook Addins tab > click More.
   - Click About EmailTags.
   - Click the Activate/Deactivate button
   - Click the link "Deactivate software on this computer"

No.

In order to use the “Tag it!” Button, please ensure that you select an email. The “Tag it!” button will not work if there are no emails in the inbox or if no emails are selected. The Tag It feature only works with emails items.

Please click here to go to Tags/Buckets Maintainance User Guide.