How to Overcome the Three Barriers of (NetDocuments) Folder Mapping Success

Many firms have realized that ndMail Folder Mapping is the best solution for getting users to file emails from Outlook to NetDocuments because:

• Users can continue using their own filing systems (in Outlook) and
• Emails are automatically copied over to the Organizations filing systems (in NetDocuments).

However, organizations are finding, even after deploying Folder Mapping, that an unacceptably high number of emails are not copied over to NetDocuments.

This paper identifies 3 reasons for this and then looks at how QuickFile for Outlook provides a solution in a way that meets both the needs of users and organizations.